At Anika Fits, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund guidelines below.
1. Eligibility for Return
We accept returns only for items that are:
Damaged or defective upon delivery
Incorrectly delivered (wrong size or product)
2. Return Time Frame
You must notify us of any issue and request a return within 3 days of receiving the item. Requests made after this period will not be accepted.
3. How to Request a Return
To initiate a return, please email us at [email protected] with the following details:
Order number
Reason for return
Clear photos of the damaged or incorrect item (if applicable)
Our customer service team will review your request and respond within 48 hours with instructions.
4. Return Conditions
The item must be unused, in its original packaging, and in the same condition that you received it.
Items showing signs of wear, washing, or alteration will not be accepted for return.
Return shipping costs (if applicable) are the responsibility of the customer unless the error is on our part.
5. Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
6. Non-Returnable Items
Sale or clearance items
Accessories and undergarments for hygiene reasons
7. Contact Us
If you have any questions regarding our return and refund policy, please reach out to us at:
Email: [email protected]
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